Frequently asked questions
When will my flower delivery arrive?
All of our flower deliveries arrive during the heart of the day [between 11:30am - 5pm PST]. If your order does not get delivered by 5pm PST, we will refund you 100% of your order total.
Do you offer same-day delivery?
Most recipient addresses in County of San Diego are eligible for same-day delivery if you order by 11:00am.
Can I place a custom order
Yes of course! You can give us a call during business hours to place a custom order. We can usually get just about any type of flower with a 1 week of notice.
Do you allow pick up? If so, where?
Yes! You can either call or place a pickup order online. You can pickup your oder anytime during our regular business hours at our store.
What is your delivery process if the recipient isn't home?
Our wonderful couriers will always try to hand-deliver each order. If that is not possible we'll do everything on our end to find the safest, most secure location for the flowers. If we cannot deliver to the front door because of a access issue we will return the flowers to our workshop and the flowers will assess a re-delivery fee of up to $25.
Can I create a custom subscription?
Yes! We can likely create any seasonal combination you’re interested in. Just give us a call or email us to get started.